California Unemployment Checks: New Report Says Here’s Why They’re So Hard to Get

If you get laid off, there’s a system that’s supposed to help you get by: unemployment benefits. Whenever California stares down a pandemic or a possible recession, the partial wage-replacement program is one of the most important economic safeguards for workers. 

But the benefits have become more difficult for workers to access, due to the program’s design and decisions made by California’s embattled Employment Development Department. That’s according to an in-depth report released this morning from the Legislative Analyst’s Office, a non-partisan agency that provides advice to the Legislature. 

The report found that the benefits program’s orientation toward businesses — which fund the benefits and have an incentive to keep costs down — led the department to emphasize holding down costs. Pressure from the federal government to avoid errors led the department to try, however successfully, to minimize fraud.

The result, according to the report: The department pursued lowering costs and hindering fraud over making it easy for workers to access benefits.

“Looked at individually, one of these policies might seem totally reasonable, either to limit fraud or or minimize business costs,” said Chas Alamo, the report’s author and principle fiscal and policy analyst with the Legislative Analyst’s office. “But when you look at them, and kind of step back and look at the suite of policies that have been made over several decades, it becomes clear that there’s a sort of imbalance in the system,” said Alamo. 

Gov. Gavin Newsom’s press office directed questions about the report to the Employment Development Department, saying it was best suited to talk about the report.

Department spokesperson Gareth Lacy wrote in a statement that EDD “appreciates and will carefully review the LAO’s ideas for further simplifying processes and speeding up the delivery of services to Californians. Many of these ideas, such as limiting improper claim denials and minimizing delays, have been incorporated into EDD actions over the past year.”

Lacy also pointed to a modernization push at the department to improve call centers, simplify forms and notices, including user testing, developing data analysis tools to continue curbing fraud, and upgrading department training to increase the pace of application processing.

Early in the COVID pandemic as joblessness rates soared, the department struggled to keep up with a surge of benefits claims — leaving some Californians repeatedly calling the department in frustration and waiting weeks or months for the money to arrive. 

Then came sensational reports that the department had paid out as much as $20 billion in fraudulent benefits

Last December, the department froze 345,000 disability insurance claims due to suspected fraud. As it tried to root out disability benefits fraud, calls to the department with questions surged, and many went unanswered. 

Despite an increase in fraud during the pandemic, fraud has historically been uncommon in California’s unemployment benefits, likely “representing less than 1 percent of claims,” the report found. The vast majority of fraud that occurred during the pandemic was concentrated in a temporary federal program that has now ended. 

The report lays out evidence that unemployment benefits have become too difficult for workers to access. 

When workers are denied benefits, for example, they’re allowed to file appeals. The report found that more than half of denials are overturned on appeal, meaning those workers should have gotten the benefits in the first place. By contrast, “less than one-quarter are overturned in the rest of the country,” the report found.

Also slowing the process: extensive, and sometimes confusing, steps to prove eligibility for California unemployment benefits. 

The department’s actions during the pandemic suggest that getting payments to workers is not its highest priority, the report said. For example, the department disqualified about 1 in 4 unemployment benefits claims during the pandemic for failing to respond to the department’s requests for additional information — or because the department was not able to process the additional information provided in the allotted time frame. 

Meanwhile, a September 2020 report written by a strike team assembled by Gov. Gavin Newsom found that during the same period, each department field office “had an estimated 450 pounds of unopened mail and had no system for processing unopened mail. Further, at the state’s call centers, less than 1 percent of callers reached an EDD staff member.” 

The Legislative Analyst’s Office report also revealed that the Employment Development Department mischaracterized the number of people seeking jobless benefits that  it was disqualifying or denying in reports to the Legislature. 

From the start of the pandemic to June 30, 2021, the department sent weekly dispatches to the Legislature. During that period, the department reported that it had disqualified or denied 705,000 unemployment benefits claims, according to the Legislative Analyst Office’s report. But the Legislative Analyst’s Office found that the department disqualified at least 3.4 million during that period. 

When asked about this discrepancy, the department said it had interpreted the requirement to report to the Legislature to mean the number of people who were found not to qualify under state and federal eligibility rules, and so it did not report the number of people being disqualified by procedural rules.

“People should get fired for this,” said Jim Patterson, a Republican state assemblymember from Fresno, citing how the Legislature was misled.

The report corroborated what Patterson already sensed, he said – his office has helped about 3,000 constituents who had problems with the department. Through that process, he added, he saw how confounding the communication from the department to unemployed people sometimes is. “They write to constituents as if they’re creating a treatise for a master’s degree in confusion,” Patterson said. 

“We’re just seeing the result of a bureaucratic system that wasn’t capable of doing its fundamental mission,” Patterson said.

The Legislative Analyst Office’s report makes over a dozen suggestions to remedy the issues it identifies, including recommendations for how to to limit improper claim denials, minimize delays and simplify benefits applications.

The Legislature is investing in modernizing the system and bolstering cybersecurity resilience, Assemblywoman Cottie Petrie-Norris, a Democrat from Costa Mesa who chairs the Committee on Accountability and Administrative Review,said in a statement. She added that she hoped that would lead to “major advances in how quickly the department can assess threats and resolve claims.”

Click here to read the full article in CalMatters

California Suspends Some Disability Claims, Citing Fraud

SACRAMENTO, Calif. (AP) — After stealing the identities of death row inmates and even a sitting U.S. senator to make off with billions of dollars in fraudulent unemployment benefits during the pandemic, scammers have now moved on to impersonating doctors to dupe California officials into giving them disability checks.

State officials on Monday said they had suspended 345,000 disability claims while they worked to verify the identity of about 27,000 doctors whose credentials were used to file disability claims for purported patients.

The Employment Development Department said most of those suspended claims were likely fraud attempts. But some of them are legitimate claims from people who can’t work because of an injury or are taking paid maternity leave. Now, those people’s checks have stopped while state officials try to sort out the mess.

“Here we are once again when this big bureaucracy that can’t tell the difference between the honest and the corrupt,” said Assemblymember Jim Patterson, a Republican from Fresno. He said many of his affected constituents “are at their wits ends because they are simply running out of money. They are at the end of their financial rope.”

The Employment Development Department oversees claims for both unemployment and disability benefits in California. State and federal officials relaxed rules for unemployment benefits during the pandemic, which had the unintended consequence of making it much easier for scammers to file fake claims.

In California, criminals used stolen identities to steal at least $20 billion in unemployment benefits since March 2020 as the state approved fraudulent payments in the names of death row inmates and even U.S. Sen. Dianne Feinstein.

Now, state officials say organized criminals are stealing doctors’ credentials to file fake disability claims. The state is using a computer program to verify the identity of these doctors to find those fake claims. They do this by sending the doctors an email from an official government account asking them to verify their identity by using a computer program known as ID.me.

That’s a problem for Martha Mariscal, who says her doctor doesn’t use email. Mariscal hurt her foot and hasn’t been able to work at her grocery store job. She hasn’t received her disability check since December and has now exhausted her savings.

Mariscal said she hasn’t been able to reach anyone at the Employment Development Department. And, since her doctor’s office doesn’t use email, they have yet to receive anything from the state to verify her claim.

“We’re just in limbo, just waiting for their mercy,” she said.

Click here to read the full article at AP

The Long Stall: CA’s jobs engine broke down well before the financial crisis

Everybody knows that California’s economy has struggled mightily since the 2008 financial crisis and subsequent recession. The state’s current unemployment rate, 12.1 percent, is a full 3 percentage points above the national rate. Liberal pundits and politicians tend to blame this dismal performance entirely on the Great Recession; as Jerry Brown put it while campaigning (successfully) for governor last year, “I’ve seen recessions. They come, they go. California always comes back.”

But a study commissioned by City Journal using the National Establishment Time Series database, which has tracked job creation and migration from 1992 through 2008 (so far) in a way that government statistics can’t, reveals the disturbing truth. California’s economy during the second half of that period—2000 through 2008—was far less vibrant and diverse than it had been during the first. Well before the crisis struck, then, the Golden State was setting itself up for a big fall.

One of the starkest signs of California’s malaise during the first decade of the twenty-first century was its changing job dynamics. Even before the downturn, California had stopped attracting new business investment, whether from within the state or from without.

Economists usually see business start-ups as the most important long-term source of job growth, and California has long had a reputation for nurturing new companies—most famously, in Silicon Valley. As Chart 1 shows, however, this dynamism utterly vanished in the 2000s. From 1992 to 2000, California saw a net gain of 776,500 jobs from start-ups and closures; that is, the state added that many more jobs from start-ups than it lost to closures. But during the first eight years of the new millennium, California had a net loss of 262,200 jobs from start-ups and closures. The difference between the two periods is an astounding 1 million net jobs.

Between 2000 and 2008, California also suffered net job losses of 79,600 to the migration of businesses among states—worse than the net 73,800 jobs that it lost from 1992 through 2000. The leading destination was Texas, with Oregon and North Carolina running second and third (see Chart 2). California managed to add jobs only through the expansion of existing businesses, and even that was at a considerably lower rate than before.

Another dark sign, largely unnoticed at the time: California’s major cities became invalids in the 2000s. Los Angeles and the San Francisco Bay Area had been the engines of California’s economic growth for at least a century. Since World War II, the L.A. metropolitan area, which includes Orange County, has added more people than all but two states (apart from California): Florida and Texas. The Bay Area, which includes the San Francisco and the San Jose metro areas, has been the core of American job growth in information technology and financial services, with San Jose’s Silicon Valley serving as the world’s incubator of information-age technology. During the 1992–2000 period, the L.A. and San Francisco Bay areas added more than 1.1 million new jobs—about half the entire state total. But between 2000 and 2008, as Chart 3 indicates, California’s two big metro areas produced fewer than 70,000 new jobs—a nearly 95 percent drop and a mere 6 percent of job creation in the state. This was a collapse of historic proportions.

Not only did California in the 2000s suffer anemic job growth; the new jobs paid substantially less than before. Chart 4 reveals the sad reversal. From 2000 to 2008, California had a net job loss of more than 270,000 in industries with an average wage higher than the private-sector state average. That marked a turnaround of nearly 1.2 million net jobs from the 1992–2000 period, when 908,900 net jobs were created in above-average-wage industries. Further, during the earlier period, more than 707,000 net jobs were created in the very highest-wage industries—those paying over 150 percent of the private-sector average.

Chart 5, which indicates job growth or decline in selected industries, again suggests that a lopsided amount of California’s economic growth in the 2000s was in below-average-wage fields. It included nearly 590,000 net jobs in “administration and support”—clerical and janitorial jobs, for example, as well as positions in temporary-help services, travel agencies, telemarketing and telephone call centers, and so on. The largest losses in the state during the 2000s were in manufacturing, which traditionally provided above-average wages. After adding a net 64,900 manufacturing jobs from 1992 to 2000, California hemorrhaged a net 403,800 from 2000 to 2008. But information jobs also went into negative territory, while professional, scientific, and technical-services employment experienced far lower growth than in the previous decade.

The chart also shows that California’s growth in the 2000s, such as it was, took place disproportionately in sectors that rode the housing bubble. In fact, 35 percent of the net new jobs in the state were created in construction and real estate. All those jobs have vaporized since 2008, according to Bureau of Labor Statistics data. They are unlikely to come back any time soon.

These are troubling numbers. Fewer jobs and lower wages do not a robust economy make. A continuation of this trend, even if California’s recession-battered condition improves, would result in a far more unequal economy, shrunken tax revenues, and a likely increase in state public assistance—all at a time when officials are struggling with massive deficits.

 

 

 

A final indicator of California’s growing economic weakness during the 2000–2008 period is that the average size of firms headquartered in the state shrank dramatically. As Chart 6 shows, California had a huge increase over the 1992–2000 period in the number of jobs added by companies employing just a single person or between two and nine people, even as larger firms cut hundreds of thousands of jobs. Many of the single-employee companies may simply be struggling consultancies: if they were doing better, they’d likely have to start hiring at least a few people. While start-ups are indeed crucial to economic growth, small companies are especially vulnerable to economic downturns and often feel the brunt of taxes and regulations more acutely than larger firms do. The awful job numbers for the bigger companies—including a net loss of nearly 450,000 positions for firms with 500 or more employees—suggest the toxicity of California’s business climate. After all, bigger firms have the resources to settle and expand in other locales; in the 2000s, they clearly wanted nothing to do with the Golden State.

What is behind California’s shocking decline—its snuffed-out start-ups, unproductive big cities, poorer jobs, and tinier, weaker, or fleeing companies—during the 2000–2008 period? Steven Malanga’s “Cali to Business: Get Out!” identifies the major villains: suffocating regulations, inflated business taxes and fees, a lawsuit-friendly legal environment, and a political class uninterested in business concerns, if not downright hostile to them. One could add to this list the state’s extraordinarily high cost of living, with housing prices particularly onerous, having skyrocketed in the major metropolitan areas before the downturn—thanks, the research suggests, to overzealous land-use regulation.

One thing is for sure: California will never regain its previous prosperity if it leaves these problems unaddressed. Its profound economic woes aren’t just the result of the Great Recession.

Wendell Cox is the principal of Demographia, a public policy consultancy. This article was first posted in City Journal. City Journal thanks the Hertog/Simon Fund for Policy Analysis for its generous support of this issue’s California jobs package.

Legal Reform = Job Creation

We all agree that the number one priority in this state and nation should be job creation. However, it seems like some people are more focused on spending money than saving money, at the expense of job creation.

A new study published by the U.S. Chamber Institute for Legal Reform called Creating Conditions for Economic Growth: The Role of the Legal Environment sheds some light on how the high cost of tort systems in the United States is raising the cost of doing business and hurting job creation. This study is based on a data set of state liability costs never before made available to public policy researchers, which provides an excellent basis for a reliable state-by-state comparison of costs.

I have often cited the Pacific Research Institute’s U.S. Tort Liability Study, which stated that just one tort reform in California would create 141,000 jobs. This study, looking at updated data, concludes the same thing: improvements in states with the costliest legal environments could increase employment between 1% and 2.8%. In California, that could mean more than a quarter million jobs.

Will this latest study simply be placed on a bookshelf with all the other studies and rankings or will someone (in the Legislature or Governor’s office) clue in and get it? We need to make legal reform part of California’s jobs package and thoroughly examine our regulations so we can get California back on track.

It is pretty clear that if we want people to invest or expand businesses in our state, we need to make the business climate more inviting. Right now, it is fair to say (and many CEOs agree) California’s business climate is among the worst in the nation. Legal and regulatory reform will create a positive business climate where investors will come and build.

Are you listening California? Legal reform = Jobs. Don’t just take my word for it – there are plenty of materials you can read to back it up.

(Tom Scott is the Executive Director for California Citizens Against Lawsuit Abuse.  This article was first featured in Fox & Hounds.)

Eric Cantor: House jobs bills have more bipartisan support than Obama’s stimulus bills

AT&T, T-Mobile USA Merger Means Jobs

From CA Majority Report:

California’s dismal economic outlook has squelched many job opportunities, including those that would allow employees to organize and demand better conditions. With the jobless rate hovering somewhere around 12% since 2009, one of the highest in the country, nearly two million Californians are looking for work, but are unable to find jobs. On the street, most visibly in the Occupy Wall Street movement, you can sense the frustration.

Californians are impatient with the state of the economy – and afraid that the future may not bring better circumstances.

During the worst economic downturn in a generation, it’s our job to make sure no opportunity to create new jobs and protect existing jobs is left on the table.

(Read Full Article)

Boehner says Obama is inciting ‘class warfare’

From The Hill:

House Speaker John Boehner (R-Ohio) said Sunday that President Obama is inciting class warfare “every day” as he pushes Congress to pass his jobs package.

“We are not going to engage in class warfare,” Boehner said on ABC’S “This Week with Christiane Amanpour.”  “[The] president’s out there doing it every day. I, frankly, think it’s unfortunate, because our job is to help all Americans, not to pit one set of Americans against another.”

Obama, Boehner added, “is clearly trying to do [that]. And it’s wrong.”

Behind Obama, Democrats have urged Boehner and other GOP leaders to pass the president’s $447 billion jobs legislation, which includes funding for infrastructure projects, teachers and first responders, but would also raise taxes on the wealthiest Americans – a move that’s anathema to conservatives. 

(Read Full Article and Watch Video)

Majority of Unemployed Have Now Been Out of Work So Long They No Longer Get Benefits


From Conservative Byte:

The jobs crisis has left so many people out of work for so long that most of America’s unemployed are no longer receiving unemployment benefits.

Early last year, 75 percent were receiving checks. The figure is now 48 percent – a shift that points to a growing crisis of long-term unemployment. Nearly one-third of America’s 14 million unemployed have had no job for a year or more.

Congress is expected to decide by year’s end whether to continue providing emergency unemployment benefits for up to 99 weeks in the hardest-hit states. If the emergency benefits expire, the proportion of the unemployed receiving aid would fall further.

(Read Full Article)

McDonald’s CEO: cut taxes to create jobs in America

From The Hill:

McDonald’s Corporation President and CEO Jim Skinner says for things to turn around in the American economy, spending and taxes must be curbed, especially towards business. Jeff Randall writes in the Telegraph on his upcoming interview with Skinner on Sky News Jeff Randall Live:

“‘The question is, how can we get the ox out of the ditch?’ Mr Skinner said. ‘In order to create jobs in America, you’re going to have to cut taxes… particularly in the business community.

‘We pay some of the highest [corporate] taxes around the world. There needs to be some leveling.’

Asked about federal borrowing, he said: ‘It’s not a good story… the government has to spend less. We have to grow the economy, grow GDP… and you have to be able to do it in an organic way and not through borrowings and increasing debt.’”

McDonald’s third-quarter profit gained 8.6 percent, but Skinner has said that the economic environment is still fragile.  ”We are officially out of the recession, but it hardly feels that way,” said Skinner on October 21 in a call with analysts. “Consumers everywhere continue to be cautious and hesitant to spend.”

(Read Full Article)

Haunted by Unemployment